Shipping policy
Revivo Shipping Policy
Last updated: October 2, 2026
Where we ship
Revivo currently ships to addresses within the United States through the shipping options shown at checkout.
Handling time
For in-stock devices, Revivo aims to ship orders within 2 business days after the order is ready for fulfillment and payment requirements are satisfied. Business days do not include weekends or U.S. federal holidays.
If an order cannot ship within the stated timeframe, Revivo will contact the customer with an updated estimate and any applicable cancellation or refund options.
Shipping options and rates
Current checkout rates are:
- Standard shipping: $8 for orders under $70.
- Free Standard shipping: orders of $70 or more.
- Express shipping: $15.
The rate shown in Shopify checkout is the rate that applies to the order.
Tracking
When tracking is available, Revivo sends tracking information after the order ships. Carrier transit times are estimates and may vary after the package has been accepted by the carrier.
Shipping addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an address mistake, contact Revivo as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment.
Delivery issues
If a package is delayed, lost, damaged in transit, or marked delivered but cannot be located, contact Revivo promptly so we can review the shipment and work with the carrier where appropriate.
Los Angeles cash meetups
Cash meetups are separate from shipping and are available only when Revivo's in-person payment option is enabled. A Shopify order must be placed first, and the meetup is arranged afterward for a safe public location in Los Angeles.